Tetyana Kernychna
Articles
Recent activity by Tetyana Kernychna
-
Importance of joining the program
Introduction In today’s competitive travel landscape, airlines strive to provide exceptional value to their customers. At ZenAir, we understand the importance of rewarding our loyal travelers. Join...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Key Benefits and Features of the ZenAir Loyalty Program
Introduction Welcome to the ZenAir Loyalty Program! This program is designed to reward our valued customers with a range of benefits that enhance your travel experience. Here are the key features y...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to Enroll in the ZenAir Loyalty Program
Introduction Ready to start earning rewards with ZenAir? Enrolling in our Loyalty Program is quick and easy. This article will guide you through the enrollment process and provide tips for maximizi...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Understanding the ZenAir Loyalty Program
Introduction Welcome to the ZenAir Loyalty Program! Our loyalty program is designed to reward our frequent flyers with exclusive benefits, making your travel experience even more enjoyable. In this...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
What are the age limits of the travel insurance policy?
Medical expenses are not covered for travellers that are 70 years of age or older at the time of the medical treatment. Travellers over 70 are still covered if they need to cancel due to a covered ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I book for a group? (for groups of 15+ passengers)
If you require a group of 15 or more passengers, send a booking enquiry to our Group Travel Service team who provide you with a quote and book flights for you. We cater for groups of up to 189/197 ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Will I get a booking receipt?
Yes, you get one automatically. When you book a flight or add extras to your itinerary/booking, your confirmation email is your receipt/proof of purchase. As for domestic flights, the fares and fee...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I know my booking is confirmed?
When you pay for a flight, you will see your booking confirmation pop up on screen. You will then receive a confirmation email from us detailing your flight details, reservation number and the a...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Why is my payment for my booking pending?
If your payment’s “pending”, it’s still in a queue to be approved by your bank. You may need to wait up to 24 hours for your credit/debit card to process the payment. Your booking will not be co...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Why is my payment being declined?
If your payment is declined, there may be a problem with your card, and you may need to provide a different form of payment. You will have the opportunity to go back to the payment page to enter...
- Updated
- 1 follower
- 0 comments
- 0 votes